Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at RPM Treasures. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 * Overnight delivery is only available for orders with delivery addresses within the continental United States.

 

 Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

RPM Treasures ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties, and Taxes

 

RPM Treasures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

RPM Treasures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

Shipping charges and available services will vary based on package weight and country of destination. Orders can take 7-14 business days to process and be shipped.

Return & Exchange Policy

If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

  • Contact me within 7 days of delivery

  • Ship items back within 14 days of delivery

 

We don't accept cancellations

But please contact us if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

 

  • Custom or personalized orders

 

Conditions of return

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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